We, the founders of Key Technologies, bring extensive experience from sales, customer service, and engineering from small, medium, and enterprise technology, IT, software, and telecommunications firms. We observed numerous shortcomings in both the sales and customer services processes, where customers were unwittingly becoming increasingly neglected. Thus, we established our company on principles of transparency, honesty, and integrity.  Our goal is to conduct fair business, keeping the customer where they are supposed to be, and that is first.

Rather than limiting options or promoting specific brands for the payoff of higher commissions, Key Technologies collaborates with all high quality manufacturers, suppliers, and service providers. This ensures customers receive the best-suited solutions without bias or hidden agendas. Despite earning lower commission percentages due to non-exclusivity or high sales volume for one or two particular suppliers, we prioritize customer satisfaction and value.

Our passion lies in serving others, manifested through somewhat of a self-sacrificial business model. At Key Technologies, we aim to bridge the ever-increasing gap between suppliers and customers in technology procurement, advocating for business owners and business managers.

Recognizing the value of time in business, at Key Technologies we not only save money, but also free up clients’ time for business growth. By handling all research and negotiations, we spare clients the hassle of doing countless hours of research, no more dealing with endless sales pitches advocating for one manufacturer at a time, and navigating industry complexities.

You have one phone number to call for anything that you can plug-in, and you can rest assured that you’re being taken care of as well as you ever have been.  This also does away with any miscommunication between suppliers which can easily slow things up, and cause a variety of other problems at any given time.

We get to know your business, treat it like it’s our own, and do what’s in the best interest of the business.  We want to take the customer service model back 25 years, and keep it there.  The industry as a whole can, and will, continue to become more complicated, but Key Technologies will be here to continue to simplify it for you.  Just give us a call, and everything is handled for you, in every aspect.

Having departed from corporate roles to establish a customer-centric company, we continuously  eagerly await the next opportunity to demonstrate our advocacy and dedication. We present unbiased options and information. Clients receive the knowledge needed to make informed decisions, backed by Key Technologies’ unwavering support, truly acting as an in-house advocate. Experience the difference with Key Technologies as your trusted technology procurement partner.